Want to learn what it takes to really achieve excellence in your chosen field?  Watch the first few minutes of the following video clip in which Sting is honored in the annual Kennedy Center honours.  “With all the gifts he’s been given … he’s still sort of ‘scowlie’ … still unsatisfied, he’s restless, unsettled, gazing off to the side"

There are lessons in here for all of us, but be warned: the pursuit of ‘excellence’ in our organisations should come with a product warning